NHS 111

From December 1st residents will be able to book a slot at A&E if they need to via a new system called ‘NHS 111 First’.

The system is for people that have an urgent, but not a life-threatening health problem.

You can contact NHS 111 First.

The advisor will then book you an appointment at your local A&E or emergency department.

This will allow services to give people allocated times to be treated and to avoid overcrowding and the potential spread of Covid-19 in hospitals.

Your advisor or clinician can also make you a direct appointment with a GP, Pharmacist or Urgent Treatment Centre.

The service can also direct you to services outside of the NHS that would be relevant to your needs.

These needs include physical and mental health with advisors offering advice to callers showing them relevant services.

If you need an urgent face-to-face appointment the service should be able to arrange this immediately for you.

You can contact the service either online or by calling 111 for free 24 hours a day, 7 days a week.

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